Total quality management and organizational change: A case study on the Philam Asset Management, Inc.
This paper is a qualitative study focused on the perceived changes of the Philam asset Management, Inc. (PAMI) employees on the integration of the Total Quality Management (TQM) in the organization's operations and practices. Benefits and problems associated with TQM as well as coping strategi...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2002
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/17211 |
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| Institution: | De La Salle University |
| Language: | English |