A study on selected IT employees' work experiences and perceptions of stress in a Metro Manila-based IT company

• Main Authors: Natividad, Mia Cherryl S., Sales, Catherine M., Tecson, Sigrid M.
• Format: text
• Language: English
• Published: Animo Repository 2002
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/17213
• Institution: De La Salle University

This study aims to determine the perceptions of IT employees on the work experiences that they see as causes of distress and eustress. This study describes the work experiences of IT employees in terms of certain aspects of work such as on the work itself, the rewards system of the organization that they are working in, and the interpersonal relationships between the employees and their manager. It also includes the factors that affect their work experiences toward these work aspects. These factors are demographics (age, sex, and marital status), education and training, and length of stay. The sample of the study comprised of thirty (30) people with a balance in the number of both sex (male and female), who are working at IT Philippines Inc. (an information Technology company) for at least a year, with ages ranging from 22 years to their mid 30s, who were college graduates with a background in Information Technology (IT). Survey questionnaires were the method used in this study. The data was analyzed by comparing the frequencies of each of the results. All the data were tabulated, specifically, using the method of cross tabulations. Based on the results of the survey, majority of the employees of IT Philippines, Inc. view their work experiences as eustress, with the exception of their work demands and deadlines, which they perceive as distress. They also perceive the rewards system of IT Philippines Inc. as well as their interpersonal work relations with their managers as eustress. Also, results show that sex is associated with autonomy in decision-making, individualism, and work relationships of managers and employees while it is not associated with job description, alternative work schedule and rewards system. Age is associated with autonomy in decision-making, individualism, job description, alternative work schedule and work relationships of managers and employees. However, it is not associated with rewards system. Marital status is associated with individualism, job description, work relationships between managers and employees it is not associated with autonomy in decision making, alternative work schedule, and rewards system. Length of stay is associated with individualism, job description, alternative work schedule and work relationships between managers and employees while it is not associated with autonomy in decision-making and rewards system. Lastly, training is associated with individualism and work relationships between managers and employees however it is not associated with autonomy in decision-making, job description, alternative work schedule and rewards system.