An assessment study on job satisfaction among contracted security guards in Soliman Security Agencies

• Main Authors: Crespo, Michael, Mirpuri, Govind, Montinola, Luis, Prieto, Valentin
• Format: text
• Language: English
• Published: Animo Repository 2012
• Subjects: Private security services > Job Satisfactions; Human security; Business Administration, Management, and Operations
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/17862; https://animorepository.dlsu.edu.ph/cgi/viewcontent.cgi?article=18375&context=etd_bachelors
• Institution: De La Salle University

The researchers of this study first conceived of the idea of assessing job satisfaction among security guards employed by Soliman Security agencies as a study that looks into analyzing how satisfied the guards are in their jobs. Job satisfaction among contracted employees has been a subject of controversy in various industries that hire temporary labor and has been addressed by various parties with remedies that made better the conditions of the temporary laborers. Soliman Security Agencies is a notable firm known for guarding high profile clients such as multinational corporations, embassies, schools, etc. It has been a two-time recipient of PNP's Best Security Awards for its best performance in the security guard industry. The researchers have come up with hypotheses stating whether the security guards of Soliman Security are satisfied with their jobs or not and whether they are satisfied with each of the nine facets of job satisfaction or not. The basis for establishing the nine facets of job satisfaction was Paul Spector's Job Satisfaction Scale. To further relate this to job satisfaction, the nine facets presented by Spector have been classified into Existence, Relatedness and Growth needs, all from the ERG theory of Clayton Alderfer, one motivation theory that the researchers utilized in developing the conceptual framework of the study, which states that each of the facets are categorized according to the needs being assessed in the study. Statistical surveys conducted by the researchers revealed that Soliman's security guards were satisfied overall with their jobs and all but one of the job satisfaction facets in the survey were determined to be satisfactory for the guards, with operating conditions being considered ambivalent by the respondents. The number of respondents gathered for the survey was only 50. This was due to the constraints of inaccessibility to deployment sites due to agency-client procedures and this resulted to the researchers only being able to survey respondents during training sessions. It was made known to the researchers by Soliman's top management that the security guards of that company are given the proper benefits for their work and pre-employment seminars so that the guards are ready for the job they are to do for Soliman's various clients. Based on the study, it can be concluded that Soliman's security guards are satisfied overall with their jobs and believe that their company is giving what is due to them as they are being contracted to Soliman's various clients.