Determinants of profitability of contact centre companies in the Philippines, 2005-2009

The business process outsourcing (BPO) industry of the Philippines came out to be one of the major players in Asia's business process outsourcing. It was one of the main sources of economic growth and development in the Philippines. The Philippines before ranked second to India when it comes to...

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Bibliographic Details
Main Authors: Dela Cruz, Elena Jeane S., Pampilo, Cindy-Marie E., Sy, Andrew Willis T.
Format: text
Language:English
Published: Animo Repository 2011
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/18379
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Institution: De La Salle University
Language: English