Motives and the manifestation of interpersonal citizenship behavior among high and low status employees

The research deals with the study of the difference of prosocial values motives (PSM) and interpersonal citizenship behavior (ICB) among high status and low status employees. A total of 140 participants (divided into high and low status employees) were obtained from the Banawe Auto Parts and Accesso...

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Main Authors: Ong, Marie Kathleen T., Turcuato, Sarah Mirelle S.
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Language:English
Published: Animo Repository 2007
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Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/4959
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Institution: De La Salle University
Language: English
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spelling oai:animorepository.dlsu.edu.ph:etd_bachelors-55542021-03-19T09:07:42Z Motives and the manifestation of interpersonal citizenship behavior among high and low status employees Ong, Marie Kathleen T. Turcuato, Sarah Mirelle S. The research deals with the study of the difference of prosocial values motives (PSM) and interpersonal citizenship behavior (ICB) among high status and low status employees. A total of 140 participants (divided into high and low status employees) were obtained from the Banawe Auto Parts and Accessories Association (BAPAA), an organization of retailers in Banawe Street engaged in selling car parts and accessories. The low status employees were direct subordinates of the high status participants. The measures were adapted from the review of related literature, which was translated and back translated, were administered to 60 high status and 60 low status employees. The results indicated a significant relationship between prosocial values motives and interpersonal citizenship behavior. The correlation represent that if there is a higher prosocial values motives, then there is higher interpersonal citizenship behavior, and vice versa. Although, it failed to support the hypothesis and literature as it was expected for the low status employees to receive higher levels of prosocial values motives and interpersonal citizenship behavior. The correlation represent that if there is a higher prosocial values motives, then there is higher interpersonal citizenship behavior, and vice versa. Although, it failed to support the hypothesis and literature as it was expected for the low status employees to receive higher levels of prosocial values motives and interpersonal citizenship behavior. Nevertheless, the findings revealed that the high status employees have a higher level of prosocial values motives and interpersonal citizenship behavior as compared to the low status employees. In addition, qualitative interviews conducted with twenty high status participants revealed that reasons for willingness to help stem from concerns for company reputation, work productivity, minor monetary issues and personal relations. Unwillingness to help on the other hand would likely be from issues regarding morality and large frequent monetary issues. 2007-01-01T08:00:00Z text https://animorepository.dlsu.edu.ph/etd_bachelors/4959 Bachelor's Theses English Animo Repository Organizational behavior Social psychology Interpersonal relations Psychology
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Organizational behavior
Social psychology
Interpersonal relations
Psychology
spellingShingle Organizational behavior
Social psychology
Interpersonal relations
Psychology
Ong, Marie Kathleen T.
Turcuato, Sarah Mirelle S.
Motives and the manifestation of interpersonal citizenship behavior among high and low status employees
description The research deals with the study of the difference of prosocial values motives (PSM) and interpersonal citizenship behavior (ICB) among high status and low status employees. A total of 140 participants (divided into high and low status employees) were obtained from the Banawe Auto Parts and Accessories Association (BAPAA), an organization of retailers in Banawe Street engaged in selling car parts and accessories. The low status employees were direct subordinates of the high status participants. The measures were adapted from the review of related literature, which was translated and back translated, were administered to 60 high status and 60 low status employees. The results indicated a significant relationship between prosocial values motives and interpersonal citizenship behavior. The correlation represent that if there is a higher prosocial values motives, then there is higher interpersonal citizenship behavior, and vice versa. Although, it failed to support the hypothesis and literature as it was expected for the low status employees to receive higher levels of prosocial values motives and interpersonal citizenship behavior. The correlation represent that if there is a higher prosocial values motives, then there is higher interpersonal citizenship behavior, and vice versa. Although, it failed to support the hypothesis and literature as it was expected for the low status employees to receive higher levels of prosocial values motives and interpersonal citizenship behavior. Nevertheless, the findings revealed that the high status employees have a higher level of prosocial values motives and interpersonal citizenship behavior as compared to the low status employees. In addition, qualitative interviews conducted with twenty high status participants revealed that reasons for willingness to help stem from concerns for company reputation, work productivity, minor monetary issues and personal relations. Unwillingness to help on the other hand would likely be from issues regarding morality and large frequent monetary issues.
format text
author Ong, Marie Kathleen T.
Turcuato, Sarah Mirelle S.
author_facet Ong, Marie Kathleen T.
Turcuato, Sarah Mirelle S.
author_sort Ong, Marie Kathleen T.
title Motives and the manifestation of interpersonal citizenship behavior among high and low status employees
title_short Motives and the manifestation of interpersonal citizenship behavior among high and low status employees
title_full Motives and the manifestation of interpersonal citizenship behavior among high and low status employees
title_fullStr Motives and the manifestation of interpersonal citizenship behavior among high and low status employees
title_full_unstemmed Motives and the manifestation of interpersonal citizenship behavior among high and low status employees
title_sort motives and the manifestation of interpersonal citizenship behavior among high and low status employees
publisher Animo Repository
publishDate 2007
url https://animorepository.dlsu.edu.ph/etd_bachelors/4959
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