Employee voice: A qualitative research study on voice expression among alliance of model management in the Philippines' members and models

• Main Authors: Burgos, Samantha Diane Q., Cagang, Alexander Ritchell P., Vicente, Alana Teresa D.
• Format: text
• Language: English
• Published: Animo Repository 2019
• Subjects: Voice; Organizational change
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/8639
• Institution: De La Salle University

The research study is about employee voice as an organizational communication issue within the modeling industry, through a case study of voice expression in the Alliance of Model Management in the Philippines (AMMP), its member modeling agencies, and the exclusive models under each agency. The organization’s primary function is to professionalize the model management industry by having guidelines and policies for their members to follow. Engaging the framework by Dundon, Wilkinson, Marchington, and Ackers (2004) about The Meanings and Purpose of Employee Voice, the research examined the different characterizations of voice, and voice expression mechanisms. This was examined through in-depth interviews and focus group discussions. In the theory, the four key elements of voice were (1) articulation of individual dissatisfaction, (2) expression of collective organization, (3) contribution to management decision-making, and (4) demonstration of mutuality and co-operative relations (Dundon et al., 2004, p. 1152). Results showed that aside from voicing out discontent and suggestions, the voice mechanisms that emerged were voicing out to gain appeal, which is used to gain acceptance and favor by using flowery words, and voicing out to express indifference that shows the lack of willingness to take action. The key concerns that the groups want to voice out about is the lack of regulation, harassment, long working hours, and low and delayed talent fees. Themes such as lack of confidentiality, culture, and power inherent in the organizational structure of AMMP are factors that may have an impact on voice expression. Furthermore, this study reveals the effects that these problems have on the modeling agencies and the models.