A repair service supply chain optimization model with manpower utilization and service quality considerations through the Taguchi quality loss function

• Main Authors: Cua, Carl, Lao, Glenn, Romero, Eugene
• Format: text
• Language: English
• Published: Animo Repository 2010
• Subjects: Taguchi methods (Quality control); Quality control; Production managemen > Quality control; Engineering
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/9198
• Institution: De La Salle University

The distinct qualities of services have disabled its ability to benefit from the current supply chain models in place. This in turn has limited the capacity of service providers to optimize their operations through scientific methods of decision trade off calculation. More specifically in the repair...