Measuring the gap between the company expectations and performance of MIT industrial engineering graduating students: A strategic planning tool for the School of Industrial Engineering of MIT

Most studies on service quality and consumer satisfaction in education consider the students as customers. Literature survey indicates, however, that as far as course content and skills development are concerned, schools should look at the employers of its graduates as its customers. This study util...

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Bibliographic Details
Main Author: Carlos, Ma Cecilia C.
Format: text
Language:English
Published: Animo Repository 2004
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_doctoral/33
https://animorepository.dlsu.edu.ph/context/etd_doctoral/article/1032/viewcontent/CDTG003697_P.pdf
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Institution: De La Salle University
Language: English