The grievance machinery and its correlates in unionized five-star hotels in Metro Manila

• Main Author: Edralin, Divina M.
• Format: text
• Published: Animo Repository 1991
• Subjects: Grievance arbitration.; Dispute resolution.; Grievance procedures.; Hotels > Employees > Labor unions > Philippines.
• Online Access: https://animorepository.dlsu.edu.ph/etd_doctoral/1280
• Institution: De La Salle University

Given the current thrust of government to promote voluntary modes of settling disputes, as well as the increasing attractiveness of less confrontational means of resolving grievances, there is urgent need to reexamine the currently most dominant mechanism for dispute settlement, the grievance machin...