Factors influencing occupational health complaints of workers at an inbound call center in Quezon City, Philippines
Call centers are business establishments employing shift work systems and provide customer service relations to other companies. Ninety-six randomly selected call center agents from an inbound call center in Quezon City, Philippines were surveyed. The top five perceived health complaints of call cen...
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Main Author: | |
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Format: | text |
Language: | English |
Published: |
Animo Repository
2006
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Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/3595 https://animorepository.dlsu.edu.ph/context/etd_masteral/article/10433/viewcontent/CDTG004142_P__2_.pdf |
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Institution: | De La Salle University |
Language: | English |