Factors influencing occupational health complaints of workers at an inbound call center in Quezon City, Philippines

Call centers are business establishments employing shift work systems and provide customer service relations to other companies. Ninety-six randomly selected call center agents from an inbound call center in Quezon City, Philippines were surveyed. The top five perceived health complaints of call cen...

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Bibliographic Details
Main Author: Ho, Howell T.
Format: text
Language:English
Published: Animo Repository 2006
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/3595
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/10433/viewcontent/CDTG004142_P__2_.pdf
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Institution: De La Salle University
Language: English