Establishing release management process for IT reliability tool of Chevron Manila Shared Services Center IT management business enabling team
IT Service Management (ITSM) is the implementation and management of information technology services that support the business. Globally, the most-widely used framework for ITSM is the IT Infrastructure Library (ITIL), founded by the UK Government in the late 1980s as a series of books documenting t...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2014
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/4733 |
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| Institution: | De La Salle University |
| Language: | English |