Beating the deadline: An action research on setting time frames to improve time management and scheduling

In EON, Inc., a local public relations firm, we handle various clients and projects, which entail simultaneous tasks and deadlines. As a Senior Account Manager in the Client Servicing Unit (CSU), it is my role to ensure my team delivers output with good quality, and in a timely manner. However, an i...

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Main Author: Ching, Denise C.
Format: text
Language:English
Published: Animo Repository 2014
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Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/5027
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Institution: De La Salle University
Language: English
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spelling oai:animorepository.dlsu.edu.ph:etd_masteral-118652024-05-22T06:48:31Z Beating the deadline: An action research on setting time frames to improve time management and scheduling Ching, Denise C. In EON, Inc., a local public relations firm, we handle various clients and projects, which entail simultaneous tasks and deadlines. As a Senior Account Manager in the Client Servicing Unit (CSU), it is my role to ensure my team delivers output with good quality, and in a timely manner. However, an issue I observed is that the team is having difficulty completing tasks on time because there are no formal, set completion times for tasks imposed by the organization. This leads them to spend too much time on one task, creating a domino effect of untimely submissions. My action research focuses on how I can help my team improve their time management and scheduling skills to meet deadlines and improve efficiency at the workplace. These will allow us to improve our relationships with clients by providing them with quality and efficient services, and in turn maintain the business to contribute to the organization's goals. The change I implemented in this action research is a technical intervention, specifically by setting time frames to basic tasks. I identified the standard completion times of these basic tasks through a one-on-one interview with our Account Director, a focus group discussion with my team, and an email survey to other members of the CSU. I implemented the intervention by setting these time frames to help my team in scheduling tasks, which indeed helped my team meet deadlines. This intervention, however, was not fool proof since it did not yield one hundred percent efficiency. There were still minor delays in submissions due to unexpected events and other distractions that impeded them from consistently adhering to the schedule and time frames. Despite these hurdles, I believe the action research helped us solve a part of the problem. The learnings from this research paper would be helpful in possibly implementing future interventions to further improve my team's time management and scheduling skills, and later on, these could also be implemented at the organizational level. 2014-01-01T08:00:00Z text https://animorepository.dlsu.edu.ph/etd_masteral/5027 Master's Theses English Animo Repository Time management Scheduling Human Resources Management Performance Management
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Time management
Scheduling
Human Resources Management
Performance Management
spellingShingle Time management
Scheduling
Human Resources Management
Performance Management
Ching, Denise C.
Beating the deadline: An action research on setting time frames to improve time management and scheduling
description In EON, Inc., a local public relations firm, we handle various clients and projects, which entail simultaneous tasks and deadlines. As a Senior Account Manager in the Client Servicing Unit (CSU), it is my role to ensure my team delivers output with good quality, and in a timely manner. However, an issue I observed is that the team is having difficulty completing tasks on time because there are no formal, set completion times for tasks imposed by the organization. This leads them to spend too much time on one task, creating a domino effect of untimely submissions. My action research focuses on how I can help my team improve their time management and scheduling skills to meet deadlines and improve efficiency at the workplace. These will allow us to improve our relationships with clients by providing them with quality and efficient services, and in turn maintain the business to contribute to the organization's goals. The change I implemented in this action research is a technical intervention, specifically by setting time frames to basic tasks. I identified the standard completion times of these basic tasks through a one-on-one interview with our Account Director, a focus group discussion with my team, and an email survey to other members of the CSU. I implemented the intervention by setting these time frames to help my team in scheduling tasks, which indeed helped my team meet deadlines. This intervention, however, was not fool proof since it did not yield one hundred percent efficiency. There were still minor delays in submissions due to unexpected events and other distractions that impeded them from consistently adhering to the schedule and time frames. Despite these hurdles, I believe the action research helped us solve a part of the problem. The learnings from this research paper would be helpful in possibly implementing future interventions to further improve my team's time management and scheduling skills, and later on, these could also be implemented at the organizational level.
format text
author Ching, Denise C.
author_facet Ching, Denise C.
author_sort Ching, Denise C.
title Beating the deadline: An action research on setting time frames to improve time management and scheduling
title_short Beating the deadline: An action research on setting time frames to improve time management and scheduling
title_full Beating the deadline: An action research on setting time frames to improve time management and scheduling
title_fullStr Beating the deadline: An action research on setting time frames to improve time management and scheduling
title_full_unstemmed Beating the deadline: An action research on setting time frames to improve time management and scheduling
title_sort beating the deadline: an action research on setting time frames to improve time management and scheduling
publisher Animo Repository
publishDate 2014
url https://animorepository.dlsu.edu.ph/etd_masteral/5027
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