An action research on improving the credit initiation process at XYZ Bank

• Main Author: Ang, Mary Geraldine S.
• Format: text
• Language: English
• Published: Animo Repository 2016
• Subjects: Credit analysis; Bank loans; Business Administration, Management, and Operations
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/5033
• Institution: De La Salle University

The action research aimed to address the excessive delays in the credit initiation process at XYZ Bank particularly in Makati Business Center (MBC). Using Goldratt's Theory of Constraints (TOC), it was identified that credit initiation is the weakest link that is hindering MBC from maximizing i...