Improving efficiency through standardization of the individual production record and Reporting of a Workgroup

• Main Author: Tolosa, April Paola V.
• Format: text
• Language: English
• Published: Animo Repository 2016
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/5258
• Institution: De La Salle University

Improving company performance with minimal cost by being efficient is the broad context of this action research. The issue presented itself during the commencement of the workflow migration to the team. There had been an increase in the queue of workload, increase in reporting and log entries, and inconsistent and/or incorrect production numbers reported to the quality specialist. Through a collaborative effort, it was identified that efficiency could be achieved answering these manifestations by standardizing the individual production record and reporting of the workgroup. The goal was realized first, by correctly identifying and updating the tasks reported; thus, having a concreate basis of the production entries. Second, by creating a standard format using a standard tool so that the consolidation and analysis of production numbers would be easier for the quality specialist to whom the reports were being sent. Third, by decreasing the lead time it doing non-production work. This way, the workgroup can devote the time saved in doing direct production, consequently lessening the production queue. And lastly, by making the production report consistent with the company's existing production tracker in order to decrease the likelihood of errors and eliminate dual input of production data. By undertaking this action research, the group also supported the innovative culture of the company through process innovation. In using Excel and macro as the information system, this project took three cycles to complete. The application of Lean Transformation Framework was essential to improving the reporting procedure and eliminating wasteful activities. Lewin's change model was also applied in each cycle of this action research. The second layer of the Model based and Integrated Process Improvement Methodology (MIPIM) of Adesola et al. (1998) was also utilized. The result of this action research was the decrease in non-production time of the workgroup as concretely evidenced in the monthly production summary reported by the quality specialist. There was value realized in the report by all the stake holders the quality specialist, the workgroup, and the team manager in consecutive order of the cycles.