Product standardization through process documentation and training: A management action research for Daddy's Toasted Siopao
The action research project aimed to address the issue on inconsistencies on the products appearance across the stores of Daddy's Toasted Siopao (DTS). Using the five (5) Whys and Ladder of Inference, the root cause of the issue was lack/absence of formal written policy and procedures in creati...
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| Main Author: | |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2016
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| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/5261 |
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| Institution: | De La Salle University |
| Language: | English |