Improving trust accounts review through document and information management

• Main Author: Abinuman, Liezel B.
• Format: text
• Language: English
• Published: Animo Repository 2017
• Subjects: Organizational change; Banks and banking
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/5681
• Institution: De La Salle University

This action research aimed to improve the trust accounts review in Space Bank. Using the Coghlan and Brannicks first, second and third person inquiry, we determined that the delay in accounts review process in Space Bank was attributed to lack of document management tool by the vault custodians to b...