The generally accepted computation of a financial institution's mutual benefit funds: An integrative action research project

The action research featured a Metro Manila-based financial institution, offering loans and services to its customers. Similar to any business entities, the institution faced management challenges while embarking on significant business transformation. It then became the focus of this action researc...

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Bibliographic Details
Main Author: Giray, Edwin John B.
Format: text
Language:English
Published: Animo Repository 2020
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Online Access:https://animorepository.dlsu.edu.ph/etd_masteral/6225
https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13285/viewcontent/Giray_EdwinJohn_11498730_1Edited.pdf
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Institution: De La Salle University
Language: English
Description
Summary:The action research featured a Metro Manila-based financial institution, offering loans and services to its customers. Similar to any business entities, the institution faced management challenges while embarking on significant business transformation. It then became the focus of this action research project. Following the Action Research (AR) and cycle design by Coghlan (Coghlan, 2015) partnered with trifocal frameworks lifted planned change to maximize the potential of the project on identifying the generally acceptable computation of the mutual benefit fund and its appropriation to the financial statement. Through collaborative efforts of the stakeholders involved, two AR cycles, along with discussion and analyses of the interventions applied composed of various tools applicable to the project comprehending from factors of people, policies, and platforms in place. The concept note transpired into an institutionalized policy was one of the most notable AR intervention. The AR becomes part of the continuing work of science in business administration. Therefore, using Kottler’s 8-Steps Process for Leading Change and After-Action Review frameworks, the research emerged additional frameworks I called Tricoli, Ripple Action Research, and the Optimized Ripple Action Research eventually. The framework also is developmental, as future action researchers can continue to amplify the practice through additional usable knowledge of the broader context. The framework also seizes the transformation of any business sizes through interconnectivity, meaning only the shared ground eradicating differences to attain the holistic goals of any organization leading to actions of sustainability.