An action research on improving the turnaround time of SCMP-APAC team during the supplier performance management activity of JLL Business Services (JBS)

• Main Author: Barillo, Dheorhiz D.
• Format: text
• Language: English
• Published: Animo Repository 2019
• Subjects: Organizational effectiveness—Measurement; Workflow—Management; Performance Management
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/6427; https://animorepository.dlsu.edu.ph/context/etd_masteral/article/13483/viewcontent/Barillo__Dheorhiz_IAR2_Redacted.pdf
• Institution: De La Salle University

This action research aimed to improve the turnaround time of SCMP-APAC team during the quarterly Supplier Performance Management (SPM) activity of JLL Business Services. Previously, the team had a slow turnaround time resulting in a delay of publishing the scorecards on its given target date. Hence,...