A study of non-government and government women's crisis centers and their service providers in two cities in Southern Mindanao, their profile and services provided

• Main Author: Tesoro, Reynaldo T.
• Format: text
• Language: English
• Published: Animo Repository 2003
• Subjects: Women's shelters > Philippines; Women > Abuse of > Philippines; Health and Medical Administration; Social and Behavioral Sciences
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/3103; https://animorepository.dlsu.edu.ph/context/etd_masteral/article/9941/viewcontent/CDTG003555_P.pdf
• Institution: De La Salle University

The study explored and compared between two women's crisis centers in two cities in southern Mindanao, Philippines and their service providers, one is government while the other is non-government organization. Using key informant in-depth interview and document review, the study sought to define their organizational profile and service provider profile. It also examined the service providers problems/difficulties and the support mechanisms available to address these problems/difficulties. Furthermore, the study outlined the prospects for both organizations as well as the service providers future career plans. Similarities and divergence that exist between the two service centers for women were delineated. A total of nine key informants four for the non-government WCC and five for the government-run WCC were purposively chosen. Of these informants, two were directors. Results showed that between a government-run WCC and a nongovernment WCC, there were more similarities than divergence. Similarities between the two crisis centers revolved around their history, service output, organizational structure, facilities, and problems. Differences between them, however, were found in their service inputs, support mechanisms, organizational prospects and service providers career plans. In conclusion, the study pointed out the potential for a government run WCC and a non-government WCC to engage into an inter-organizational collaboration. Inter-organizational collaboration between the two crisis centers was found to be appropriate considering their complementary staffing patterns. However, programmatic mechanisms in the form of more training, salary increase to service providers, more official rules and procedures, and creative benefits and rewards system have to be devised and implemented in order to ensure that these organizations maintain a working harmony, address problems/difficulties, and hire more competent staff. There is also the need for both organizations to devote more time and resources for community-based initiatives as these were noted to be an effective support system for violence against women (VAW).