Evaluation and redesign of VX Events' virtual exhibition interface for customer service improvement

• Main Authors: Pua, Andre William S, Go, Sean Steven H, Sta. Maria, Clarisse Ann M, Tan, Timothy Lawrence C
• Format: text
• Language: English
• Published: Animo Repository 2022
• Subjects: User-centered system design; User interfaces (Computer systems); Sales promotion; Operations Research, Systems Engineering and Industrial Engineering
• Online Access: https://animorepository.dlsu.edu.ph/etdb_induseng/18; https://animorepository.dlsu.edu.ph/cgi/viewcontent.cgi?article=1027&context=etdb_induseng
• Institution: De La Salle University

A well-designed virtual exhibition can offer alternatives for the physical event. It opens up new opportunities for education, access to more information, interactive user participation, and so on. Usability is the degree to which a service, system, or product can be used effectively, efficiently, a...