Pilot study on evaluating the effectiveness of a proposed phishing awareness training program for healthcare providers

• Main Author: Morales, Vilmer C
• Format: text
• Language: English
• Published: Animo Repository 2023
• Subjects: Phishing; Information Security
• Online Access: https://animorepository.dlsu.edu.ph/etdm_comtech/24; https://animorepository.dlsu.edu.ph/context/etdm_comtech/article/1028/viewcontent/Pilot_study_on_evaluating_the_effectiveness_of_a_proposed_phishin_Redacted.pdf
• Institution: De La Salle University

As healthcare systems embrace innovative technologies in providing life-critical services, treatment and patient care, cybercriminals are capitalizing on the vulnerabilities to steal huge personal and classified data in which phishing is the most popular. Phishing is a fraudulent method of gathering information through common communication channels such as email, SMS, phone, websites, and social networking sites. The victim is lured to download a malicious attachment or fill out a form asking to disclose sensitive information. With information security attacks and the cost of breach are among the highest, the healthcare sector should be vigilant to thwart these threats. Educating clinicians and medical staff through regular security awareness training should be a required component of every healthcare institution. The aim of this work is to evaluate the effectiveness of phishing awareness training programs to healthcare workers by comparing the results of their phishing awareness assessment exam before and after their training. Participants demonstrated a significant improvement in knowledge, and enhanced performance in detecting phishing messages.