Improving quality in knowledge process outsourcing
The Asian patent indexing team of The Information Company (not its real name) based in Manila has been experiencing quality issues in its output. The team attempted to address the issue through two initiatives. The first initiative was to develop the quality control (QC) team through learning discus...
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| Main Author: | |
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| Format: | text |
| Language: | English |
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Animo Repository
2022
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etdm_manorg/79 https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1086/viewcontent/chan_Redacted.pdf |
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| Institution: | De La Salle University |
| Language: | English |