Institutionalizing an action and inquiry inventory log to monitor progress and completion of client requests in the Client Servicing Department of Paradox Research, Inc.

• Main Author: Buen, Francis Anthony F.
• Format: text
• Language: English
• Published: Animo Repository 2022
• Subjects: Consumer satisfaction; Customer services
• Online Access: https://animorepository.dlsu.edu.ph/etdm_manorg/83
• Institution: De La Salle University

Customer Satisfaction plays an important role in business strategies. It is defined as the manifestation of customers appraisal and feedback. Numerous studies conclude that there is a direct correlation between customer satisfaction and revenue generation. Hence, this study focused on improving the...