Baldrige model and quality assurance for higher education institution in the Philippines: A qualitative analysis

• Main Authors: Santos, Francia R., Edralin, Divina M., De Leon, Glen V.
• Format: text
• Published: Animo Repository 2020
• Subjects: Total quality management in education—Philippines; Education, Higher—Philippines; Universities and colleges—Administration; Higher Education
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/11290
• Institution: De La Salle University

The critical issues on total quality management (TQM) as applied to education were provided reform efforts over time. A qualitative case study was employed through focus group discussions with three groups of stakeholder respondents of a higher education in the Philippine setting using Baldrige Mode...