Examining referral services in visiting other libraries

• Main Author: Vinzon-Co, Minette R.
• Format: text
• Published: Animo Repository 2016
• Subjects: Library users—Services for; Information services; Reference services (Libraries); Referral centers (Information services); Library and Information Science; Social and Behavioral Sciences
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/12348
• Institution: De La Salle University

Visiting other libraries require referral letter from the parent institution where the researcher is affiliated. This article describes the referral request of The Learning Commons from January 2015 to June 2016. The objective of this study is to determine the characteristics of researcher's affiliation to the parent institution, topic of research, name of schools or institutions to visit, how many requests do The Learning Commons receive and what programs and services may be develop to improve the current referral services of The Learning Commons. Data collected are tabulated and recorded via Google Forms and analyzed using Microsoft Excel. A total of 456 referral letter requests available in the Information-Reference, The Learning Commons, De La Salle University were analyzed in this study. Findings of this study will be beneficial for the collection development of The Libraries since the research topics appeared in the Referral Letter Request Form were analyzed and evaluated. A list of research topics will be given to the Collection Development & Acquisition Librarian for possible acquisition. The study recommends an online availability of the Referral Letter Request Form in the DLSU Libraries website where any bonafide students, faculty and staff may request anytime, anywhere, 24/7.