A transitioning point: Identifying the needs on student discipline services in an online platform

• Main Authors: Layag, Diana Genevive H., Asiatico, Ma. Dinah Espartero, Panganiban, Janice D., Alerta, Joelyn R.
• Format: text
• Published: Animo Repository 2020
• Subjects: College discipline; Student Counseling and Personnel Services
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/13105
• Institution: De La Salle University

With the recent migration of classes and student programs to the online platform brought about by the Covid-19 virus, new ways of providing services to students have been explored. However, not all are equipped and have the basic resources to move away from the traditional setting of classroom learning and extend such services to the digital space. In order to improve its offerings for the online format, this research study aimed to meet the following objectives: (1) explore the student discipline office’s programs and services that are relevant to students in the online platform; (2) identify the gaps in and resolutions to the online programs and services; and (3) establish online educator roles and competencies for the office’s personnel. This action research has two parts: (1) an online focus group discussion with the student leaders from the office’s two volunteer groups as key informants; and (2) an online survey administered to 109 students. Findings shed light to the students’ perceptions of the programs and services in the online platform, challenges, and the student discipline office’s role in addressing these. The survey results showed the online educator roles and competencies that students deem relevant. A digital campus ecology from the lens of self-determination