Application of Monte Carlo analytic hierarchical process (MCAHP) in the prioritization of theme park service quality elements

• Main Authors: Banzon, Mc Joren R., Bacudio, Lindley R., Promentilla, Michael Angelo B.
• Format: text
• Published: Animo Repository 2016
• Subjects: Consumer satisfaction; Amusement parks—Customer services > Philippines; Monte Carlo method; Operations Research, Systems Engineering and Industrial Engineering
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/1652
• Institution: De La Salle University

Previous studies around the globe regarding the factors affecting customer satisfaction in theme parks had plainly used multiple linear regression and statistical analysis in order to arrive at a conclusion. This study will course on creating a model that will determine the same matter in the Philip...