Text this: Hospital service quality assessment and analysis: A multi-perspective approach

            ______   _    _     ______    ______  
    ___    /_   _// | || | ||  /_   _//  /_   _// 
   /   ||   -| ||-  | || | ||   -| ||-     | ||   
  | [] ||   _| ||_  | \\_/ ||   _| ||_    _| ||   
   \__ ||  /_____//  \____//   /_____//  /__//    
    -|_||  `-----`    `---`    `-----`   `--`     
     `-`