Reference and information services in selected Philippine academic libraries: Trends and future prospects

• Main Author: Fresnido, Ana Maria B.
• Format: text
• Published: Animo Repository 2012
• Subjects: Academic libraries—Reference services—Philippines; Reference services (Libraries)—Philippines; Library and Information Science
• Online Access: https://animorepository.dlsu.edu.ph/faculty_research/5445
• Institution: De La Salle University

Libraries of top Philippine Universities included in the Quacquarelli Symonds (QS) Asian University Rankings were surveyed to gather information on the current trends and future directions of reference and information services in Philippine academic libraries. Results of the survey revealed that while a number of new service models are currently being implemented in most libraries simultaneously, the libraries remained very cautious in introducing models that will completely rid of the traditional reference desk. Likewise, despite the wide acceptance of virtual reference, the libraries have not taken full advantage of the use of Reference 2.0 tools primarily because they have to wrestle with staff competency issues.