Re-interpreting �Luxury Hospitality� Through Experienscape, Customer Satisfaction, and Customer Well-being
Since customers are the ultimate perceivers or definers of their experiences, so they may carry different meanings and interpretations of �luxury�. Some may perceive �luxury� when the state of satisfaction or delight is achieved, whereas for others, �luxury� may be experienced when one f...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Springer Science and Business Media Deutschland GmbH
2023
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| Online Access: | http://scholars.utp.edu.my/id/eprint/34239/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-85136816111&doi=10.1007%2f978-3-031-08093-7_52&partnerID=40&md5=05a476a95aff8e07aa1e7be8c10cfe5e |
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| Institution: | Universiti Teknologi Petronas |