Critical success factors of total quality management practices using Pareto analysis

In Industry 4.0, the concept of total quality management (TQM) has gained more importance because the survival of the organisation depends on better quality management. The objective of this study is to identify TQM critical success factors (CSFs). To achieve this purpose the empirical articles from...

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Bibliographic Details
Main Authors: Ali, K., Johl, S.K.
Format: Article
Published: Inderscience Publishers 2022
Online Access:http://scholars.utp.edu.my/id/eprint/37624/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85153528304&doi=10.1504%2fIJPQM.2022.124704&partnerID=40&md5=7c853f097b5a1f9ad2db68e0f11cf037
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Institution: Universiti Teknologi Petronas