Impact of Physician Group Practice in the Operations, Quality of Care, and Service Satisfaction in the Non-urgent Section of an Emergency Department in a Tertiary Hospital in the Philippines: A Mixed Methods Study

• Main Authors: Jimenez, Ma. Lourdes Concepcion D, Carascal, Mark B., Figueras, Marlouie D., Wong, John Q., Tanghal, Roemer D, Pepito, Veincent Christian, Manzanera, Rafael
• Format: text
• Published: Archīum Ateneo 2025
• Subjects: Emergency department; Group practice; Independent consultancy; Non-urgent; Quality of care; Service satisfaction; Health and Medical Administration; Health Services Administration; Medicine and Health Sciences; Public Health
• Online Access: https://archium.ateneo.edu/asmph-pubs/293; https://doi.org/10.1186/s12245-025-00822-6

Background The Emergency Department (ED) is a primary source of healthcare services for patients with non-urgent conditions in the Philippines. The adaptation of physician group practice (GP) in the ED has gained popularity in the country due to its potential advantage to patient management and phy...