The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system

Disaster is a complex problem that needs to be addressed using a multidimensional and multiplatform framework in collecting information from disaster agents. Social media has been an additional source of information from the ground. e-Bayanihan is designed to add the human dimension by providing a m...

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Main Authors: Estuar, Ma. Regina Justina E, Victorino, John Noel, Ilagan, John Owen, Canoy, Nico, Hechanova, Ma. Regina, Lagmay, Alfredo Mahar Francisco A
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Published: Archīum Ateneo 2016
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Online Access:https://archium.ateneo.edu/discs-faculty-pubs/27
https://ieeexplore.ieee.org/document/7857215
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Institution: Ateneo De Manila University
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spelling ph-ateneo-arc.discs-faculty-pubs-10262020-02-22T03:08:43Z The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system Estuar, Ma. Regina Justina E Victorino, John Noel Ilagan, John Owen Canoy, Nico Hechanova, Ma. Regina Lagmay, Alfredo Mahar Francisco A Disaster is a complex problem that needs to be addressed using a multidimensional and multiplatform framework in collecting information from disaster agents. Social media has been an additional source of information from the ground. e-Bayanihan is designed to add the human dimension by providing a mobile and Web based reporting tool for citizen reporting aside from collecting information in social media. The system serves as a real time dashboard for government agencies assigned to monitor communities during disaster events. However, success of community based computing systems such as e-Bayanihan is measured by continuous participation from its users. Appropriate motivation is relevant assuring continuous participation. This paper presents a new method of designing a community based computing environment that uses motivation analysis in determining the most probable critical software features that will maximize continuous user participation. The features to be evaluated were extracted from the development team and an initial survey was conducted to determine user motivations based on the volunteer functions inventory. Initial factor analysis revealed three motivation types, namely: civic responsibility, career, and protection. A second survey evaluated the usefulness of each feature in usage scenarios based on the motivation types identified in the first survey. Results indicate that Posting Messages in an Open Forum, Reputation Rating by Peers and Event Notification via FB, Twitter or Text are affected by two factors, namely user motivation and scenario, further validated in usage statistics in e-Bayanihan. 2016-12-01T08:00:00Z text https://archium.ateneo.edu/discs-faculty-pubs/27 https://ieeexplore.ieee.org/document/7857215 Department of Information Systems & Computer Science Faculty Publications Archīum Ateneo Crowdsourcing Twitter Software Mobile communication Psychology Risk management Computer Sciences Emergency and Disaster Management Psychology
institution Ateneo De Manila University
building Ateneo De Manila University Library
continent Asia
country Philippines
Philippines
content_provider Ateneo De Manila University Library
collection archium.Ateneo Institutional Repository
topic Crowdsourcing
Twitter
Software
Mobile communication
Psychology
Risk management
Computer Sciences
Emergency and Disaster Management
Psychology
spellingShingle Crowdsourcing
Twitter
Software
Mobile communication
Psychology
Risk management
Computer Sciences
Emergency and Disaster Management
Psychology
Estuar, Ma. Regina Justina E
Victorino, John Noel
Ilagan, John Owen
Canoy, Nico
Hechanova, Ma. Regina
Lagmay, Alfredo Mahar Francisco A
The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system
description Disaster is a complex problem that needs to be addressed using a multidimensional and multiplatform framework in collecting information from disaster agents. Social media has been an additional source of information from the ground. e-Bayanihan is designed to add the human dimension by providing a mobile and Web based reporting tool for citizen reporting aside from collecting information in social media. The system serves as a real time dashboard for government agencies assigned to monitor communities during disaster events. However, success of community based computing systems such as e-Bayanihan is measured by continuous participation from its users. Appropriate motivation is relevant assuring continuous participation. This paper presents a new method of designing a community based computing environment that uses motivation analysis in determining the most probable critical software features that will maximize continuous user participation. The features to be evaluated were extracted from the development team and an initial survey was conducted to determine user motivations based on the volunteer functions inventory. Initial factor analysis revealed three motivation types, namely: civic responsibility, career, and protection. A second survey evaluated the usefulness of each feature in usage scenarios based on the motivation types identified in the first survey. Results indicate that Posting Messages in an Open Forum, Reputation Rating by Peers and Event Notification via FB, Twitter or Text are affected by two factors, namely user motivation and scenario, further validated in usage statistics in e-Bayanihan.
format text
author Estuar, Ma. Regina Justina E
Victorino, John Noel
Ilagan, John Owen
Canoy, Nico
Hechanova, Ma. Regina
Lagmay, Alfredo Mahar Francisco A
author_facet Estuar, Ma. Regina Justina E
Victorino, John Noel
Ilagan, John Owen
Canoy, Nico
Hechanova, Ma. Regina
Lagmay, Alfredo Mahar Francisco A
author_sort Estuar, Ma. Regina Justina E
title The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system
title_short The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system
title_full The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system
title_fullStr The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system
title_full_unstemmed The challenge of continuous user participation in eBayanihan: Digitizing humanitarian action in a nationwide web mobile participatory disaster management system
title_sort challenge of continuous user participation in ebayanihan: digitizing humanitarian action in a nationwide web mobile participatory disaster management system
publisher Archīum Ateneo
publishDate 2016
url https://archium.ateneo.edu/discs-faculty-pubs/27
https://ieeexplore.ieee.org/document/7857215
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