Towards an On-line Handwriting Recognition Interface for Health Service Providers using Electronic Medical Records

The 2019 Universal Health Care Act in the Philippines has allowed healthcare service providers to have a second look at using electronic medical records (EMRs) in their practice with tools that enable servicing the poorest of the poor and coursing payments via EMR. A review of first world country na...

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Bibliographic Details
Main Authors: Dela Cruz, Viktor Mikhael, Pulmano, Christian E, Estuar, Ma. Regina Justina E
Format: text
Published: Archīum Ateneo 2020
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Online Access:https://archium.ateneo.edu/discs-faculty-pubs/268
https://www.scitepress.org/Link.aspx?doi=10.5220/0008944403830390
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Institution: Ateneo De Manila University
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Summary:The 2019 Universal Health Care Act in the Philippines has allowed healthcare service providers to have a second look at using electronic medical records (EMRs) in their practice with tools that enable servicing the poorest of the poor and coursing payments via EMR. A review of first world country narratives, however, show evidence of the substandard usability of EMRs. Physician work is impeded as almost two-thirds of consultation time is spent documenting on an EMR instead conversing with patients face-to-face. This paper describes a handwriting recognition interface for EMR data entry that is user-friendly and is unobstructive to the patient-physician relationship. An initial prototype tested by medical students showed a handwriting recognition accuracy of 34% while a second testing by health service providers showed a handwriting recognition accuracy of 42%. Findings show that recognition is challenged by specialized words and accidental markings which cause extra spaces and extra symbols. Additional features to the system as well as possible augmentations to improve accuracy and efficiency through ontology, machine learning, and AI are also roadmapped.