English in the Southeast Asian Business-Process Outsourcing Industry and Call Centres
At a time when varieties of English are being increasingly accepted as mainstream and tolerance of deviations from standard English are on the rise, the business process outsourcing (BPO) industry, specifically contact centres, is far less tolerant of variation from standard English. This chapter pr...
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| Format: | text |
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Archīum Ateneo
2024
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| Online Access: | https://archium.ateneo.edu/english-faculty-pubs/212 https://doi.org/10.1093/oxfordhb/9780192855282.013.31 |
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| Institution: | Ateneo De Manila University |