Resilience and Green Spaces: Association with Stress among Contact Centre Workers in the Philippines

• Main Authors: Villanueva, Celine P., Labao, Richard Braulio J., Tran, Katherine Regine Anne G., Gonzalez, Nathaniel Reihann B., Luna, Joseph M., Ochava, Kristine Mallory R., Capio, Catherine M
• Format: text
• Published: Archīum Ateneo 2023
• Subjects: contact centre; resilience; urban green space; work-related stress; Environmental Public Health; Medicine and Health Sciences; Occupational Health and Industrial Hygiene; Public Health
• Online Access: https://archium.ateneo.edu/hs-faculty-pubs/35; https://doi.org/10.1002/hpja.699
• Institution: Ateneo De Manila University

Issue Addressed Philippine contact centres are rife with factors that contribute to work-related stress; health promotion strategies are needed to mitigate the impacts. With a transactional framework with the environment, this study examined the relationship of stress with resilience and the presenc...