Text this: The Effect of Firm-Controlled Store Type Touchpoints on Customer’s Discrete Emotions: An Exploratory Study on Physical Store & Online Store

 ______     _____     _____     _____     ____    
|      \\  |  ___||  |__  //   |  ___||  |  _ \\  
|  --  //  | ||__      / //    | ||__    | |_| || 
|  --  \\  | ||__     / //__   | ||__    | .  //  
|______//  |_____||  /_____||  |_____||  |_|\_\\  
`------`   `-----`   `-----`   `-----`   `-` --`