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| || | ||  \ \\/ // |  __ \\    / _ \\  \ \\ / // 
| '--' ||   \ ` //  | |  \ ||  / //\ \\  \ \/ //  
| .--. ||    | ||   | |__/ || |  ___  ||  \  //   
|_|| |_||    |_||   |_____//  |_||  |_||   \//    
`-`  `-`     `-`'    -----`   `-`   `-`     `

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發送短信 : The Effect of Firm-Controlled Store Type Touchpoints on Customer’s Discrete Emotions: An Exploratory Study on Physical Store & Online Store