Call Center emotional labor, workplace well-being and tenure : the impact of positive psychological characteristics.
ABSTRACT See Upload (D PSYCH 032 2008)
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
2008
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Online Access: | http://thesis.dlsud.edu.ph/2313/1/Call%20Center...%20-%20Paulito%20Hilario.pdf http://thesis.dlsud.edu.ph/2313/2/D%20PSYCH%2032.pdf http://thesis.dlsud.edu.ph/2313/ |
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Institution: | De La Salle University |