Online billing and reservation system of Leonor Beach Resort.

• Main Authors: Marquez, John Karlo R., Gonzales, John Marvin C.
• Format: Theses and Dissertations NonPeerReviewed
• Published: 2011
• Subjects: QA75 Electronic computers. Computer science; QA76 Computer software; ZA4050 Electronic information resources; ZA4450 Databases
• Online Access: http://thesis.dlsud.edu.ph/881/7/MarquezGonzales%20...%20-%20LeonorBeachResort.pdf; http://thesis.dlsud.edu.ph/881/
• Institution: De La Salle University

The Leonor Beach Resort uses a manual billing and reservation system. Because of these the resort encountered such as conflicts in scheduling ,redundancy in data, miscalculations of bills are prone to human errors and as well as in storing the data and files of resort. Since the resort relies only in logbooks, there is difficulty in monitoring the customer’s availed services. The personnels also find it hard to track the availability of amenities and services that would result in conflict with the customer’s schedule. This would further lead to data inconsistency and data redundancy. Furthermore, it is time consuming and tedious for the personnel in accomplishing several papers works in which data is not secured and would result in data tampering. In eliminating the problems encountered in using the customary kind of system, Leonor Beach Resort needs an efficient system that would handle the billing and reservation system also would not sacrifice user’s satisfaction. The proponents developed an online billing and reservation system through the use of visual basic and asp.net programming language with a database that will serve as a new data store and crystal reports. The system includes the reservation and cancellation of rooms, cottages, function rooms and other facilities, computation of bills and printing of reports based on the transaction, updating and maintenance of records. Using the proposed system and leaving the manual system Leonor Beach Resort will stay longer in the business and will help them achieve excellence. Through the development of the proposed system, the resort was capable of monitoring the availability of the amenities and services that eventually eliminated the redundancies and inconsistencies of data. Data updating and retrieval became easy for the personnel which resulted to fast generation of reports that would be used by the resort in strategically managing their resources.