Metamorphosis : Singapore's Alexandra Hospital in transition

• Main Authors: Yim-Teo, Tien Hua, Chung, Sang Pok
• Other Authors: Nanyang Business School
• Format: Case Study
• Language: English
• Published: 2013
• Subjects: DRNTU::Business
• Online Access: https://hdl.handle.net/10356/100078; http://hdl.handle.net/10220/13554; http://www.asiacase.com/case/ntuAbcc/alexandraHospital.html; http://www.asiacase.com/case/ntuAbcc/alexandraHospital.html
• Institution: Nanyang Technological University

When Mr. Liak Teng Lit officially assumed the post of CEO of Singapore Alexandra Hospital (AH) in February 2000, he perceived the general mood in AH to be somewhat pessimistic and lethargic. After all, the Singapore government had already announced that a comprehensive hospital in the western part o...