Automated telephone communication systems for preventive healthcare and management of long‐term conditions

• Main Authors: Posadzki, Pawel, Mastellos, Nikolaos, Ryan, Rebecca, Pappas, Yannis, Gagnon, Marie-Pierre, Xiang, Liming, Oldenburg, Brian, Car, Josip, Gunn, Laura H., Felix, Lambert M., Julious, Steven A.
• Other Authors: School of Physical and Mathematical Sciences
• Format: Article
• Language: English
• Published: 2018
• Subjects: Automated Telephone Communication Systems; Preventive Healthcare; DRNTU::Science::Medicine
• Online Access: https://hdl.handle.net/10356/100455; http://hdl.handle.net/10220/47262
• Institution: Nanyang Technological University

Background: Automated telephone communication systems (ATCS) can deliver voice messages and collect health‐related information from patients using either their telephone's touch‐tone keypad or voice recognition software. ATCS can supplement or replace telephone contact between health profession...