Low-income minority seniors' enrollment in a cybercafé : psychological barriers to crossing the digital divide

• Main Authors: Peng, Wei, Jung, Younbo, Moran, Meghan, Jin, Seung-A Annie, McLaughlin, Margaret, Cody, Michael, Jordan-Marsh, Maryalice, Albright, Julie, Silverstein, Merril
• Other Authors: Wee Kim Wee School of Communication and Information
• Format: Article
• Language: English
• Published: 2013
• Subjects: DRNTU::Social sciences::Communication::Audience research; DRNTU::Social sciences::Mass media::Alternative media
• Online Access: https://hdl.handle.net/10356/100911; http://hdl.handle.net/10220/18226
• Institution: Nanyang Technological University

Investigated were why some low income, predominantly immigrant seniors (n = 91) choose to enroll in free training and start to use computers and the Internet while others choose not to enroll. The study was conducted in collaboration with a senior center in downtown Los Angeles that provides free Internet access and training to its seniors. The results suggest that psychological variables (e.g., computer anxiety, computer self-efficacy, and aging anxiety) are stronger predictors of older adults' enrollment than their age or actual experience in using computers. Discussed are ways to motivate seniors to participate in computer training by reducing potential barriers.