أرسل هذا في رسالة قصيرة: Content analysis of the crisis management efforts of Singapore Airlines in the SQ006 crash.

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| || | ||  |  ___||  | \| ||  /_   _// | || | || 
| '--' ||  | ||__    |  ' ||   -| ||-  | || | || 
| .--. ||  | ||__    | .  ||   _| ||_  | \\_/ || 
|_|| |_||  |_____||  |_|\_||  /_____//  \____//  
`-`  `-`   `-----`   `-` -`   `-----`    `---`