發送短信 : Content analysis of the crisis management efforts of Singapore Airlines in the SQ006 crash.

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 /  ___||   / _ \\    / ___//   / _ \\  | |  | || 
| // __    / //\ \\   \___ \\  | / \ || | |/\| || 
| \\_\ || |  ___  ||  /    //  | \_/ || |  /\  || 
 \____//  |_||  |_|| /____//    \___//  |_// \_|| 
  `---`   `-`   `-` `-----`     `---`   `-`   `-`