Impact of operational systems on supplier's response under performance-based contracts
Performance-based contract has developed into a new service strategy in after-market operations that aims to compensate for performance outcomes. One of the key components of a performance-based contract is performance measure that is affected by factors such as base stock, reliability and response...
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Main Authors: | , |
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Other Authors: | |
Format: | Article |
Language: | English |
Published: |
2014
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/101988 http://hdl.handle.net/10220/19786 |
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Institution: | Nanyang Technological University |
Language: | English |