M/M/c queue with two priority classes

• Main Authors: Wang, Jianfu, Baron, Opher, Scheller-Wolf, Alan
• Other Authors: Nanyang Business School
• Format: Article
• Language: English
• Published: 2015
• Subjects: DRNTU::Business::Operations management
• Online Access: https://hdl.handle.net/10356/106035; http://hdl.handle.net/10220/38313
• Institution: Nanyang Technological University

This paper provides the first exact analysis of a preemptive M/M/c queue with two priority classes having different service rates. To perform our analysis, we introduce a new technique to reduce the two-dimensionally infinite Markov chain (MC), representing the two class state space, into a one-dime...