Assessing service quality of E-commerce from the perspective of service providers.

Exploratory research into the service quality and operational benefits of E-commerce from the perspective of service providers

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Bibliographic Details
Main Authors: Hau, Khee Wee., Pang, Seng Hwee., Sng, Kia Wee.
Other Authors: Gilbert, Arthur Lee
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10663
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Institution: Nanyang Technological University