One size fits all? Challenges faced by physicians during shift handovers in a hospital with high sender/recipient ratio

• Main Authors: Yang, Xi Jessie, Park, Taezoon, Siah, Tien Ho Kewin, Ang, Bee Leng Sophia, Donchin, Yoel
• Other Authors: School of Mechanical and Aerospace Engineering
• Format: Article
• Language: English
• Published: 2015
• Subjects: DRNTU::Business::Information technology::Health services administration
• Online Access: https://hdl.handle.net/10356/106729; http://hdl.handle.net/10220/25096
• Institution: Nanyang Technological University

INTRODUCTION: The aim of the present study was to investigate the challenges faced by physicians during shift handovers in a university hospital that has a high handover sender/recipient ratio. METHODS: We adopted a multifaceted approach, comprising recording and analysis of handover information, ra...