Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net

This study examines the effects of vendors’ informational disclosure and responses to online queries on potential customers' attitudes, risk perception, level of trust and willingness to transact. There are numerous implications from the findings.

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Bibliographic Details
Main Authors: Tan, Eng Teck, Yew, Poh Siang, Ha, Yeong Fook
Other Authors: Tung, Lai Lai
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11242
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-11242
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spelling sg-ntu-dr.10356-112422023-05-19T06:09:02Z Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net Tan, Eng Teck Yew, Poh Siang Ha, Yeong Fook Tung, Lai Lai Nanyang Business School DRNTU::Business::Information technology::Electronic commerce This study examines the effects of vendors’ informational disclosure and responses to online queries on potential customers' attitudes, risk perception, level of trust and willingness to transact. There are numerous implications from the findings. 2008-09-24T07:52:44Z 2008-09-24T07:52:44Z 2001 2001 Final Year Project (FYP) http://hdl.handle.net/10356/11242 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Information technology::Electronic commerce
spellingShingle DRNTU::Business::Information technology::Electronic commerce
Tan, Eng Teck
Yew, Poh Siang
Ha, Yeong Fook
Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
description This study examines the effects of vendors’ informational disclosure and responses to online queries on potential customers' attitudes, risk perception, level of trust and willingness to transact. There are numerous implications from the findings.
author2 Tung, Lai Lai
author_facet Tung, Lai Lai
Tan, Eng Teck
Yew, Poh Siang
Ha, Yeong Fook
format Final Year Project
author Tan, Eng Teck
Yew, Poh Siang
Ha, Yeong Fook
author_sort Tan, Eng Teck
title Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
title_short Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
title_full Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
title_fullStr Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
title_full_unstemmed Webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
title_sort webtrust: the impact of online response and disclosure of information on consumers' propensity to transact via the net
publishDate 2008
url http://hdl.handle.net/10356/11242
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